Policies.

Shipping

United States, for now. [SLOT: shipping-scope] — confirm or widen

Every piece is printed to order. [SLOT: lead-time] — days from order to the post, and the carrier

Shipping is charged at checkout; the amount shows before you pay.

Returns and refunds

[SLOT: refund-policy] — your window and conditions, in your words (custom-named pieces are printed for one person; say whether they come back)

A tag that does not read on arrival is our problem, not yours — write to [SLOT: contact-email] with a photo and we replace it.

Privacy

There is no account, no database of tags, and no registry. We do not know what you write on your tag unless you tell us.

Be clear on where the details do travel. The name, number and note you put on a tag ride inside its link, so they reach the server that serves this site each time the tag is tapped — a finder's tap and your own test alike. The site is static, served by Cloudflare Pages; we run no analytics on it.

Checkout is handled by Stripe. Stripe collects your payment details and shipping address; we receive what is needed to print and post the order — name, address, and for a custom piece, the name to print.

The finder page offers to attach the finder's location to a text message. That happens on the finder's own phone, only if they allow it, and nothing is sent until they press send.

Terms

• A Replegend tag is a personal communication aid. It is not a certified medical ID, not a medical device, and not monitored by anyone. Nobody is obliged to tap it.
• You fill the tag in, you test it, you keep it current. What it shows is what you put on it.
• NFC reading depends on the finder's phone. We make no promise that any given phone will read the tag.
• Prices are in US dollars and include nothing not shown at checkout.

Questions: [SLOT: contact-email]